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Enter a password that you will remember easily but is secure enough to protect your account.
Password requirements:
- 8 or more characters
- A mix of letters, numbers, and symbols
- Avoid using common words or personal information
Get a 10% discount on all rides with your Student account and save big!
Get 10% off for kids under 8 at checkout. Don’t forget to bring car seat!
Seniors (50+) get 10% off ticket prices with a valid ID. Enjoy your trip with us!
Small pets allowed on trip, must be in carrier with you. Please review pet policy.
Need it Now? We’ve Got You Covered with Same Day Parcel Service!
Relax and trust us for private group transportation.
Planning your next travel destination: Where to next?
Are you planning your Toronto to Ottawa journey? Look no further than Maple Bus! Our buses are both reliable and comfortable, providing the perfect way to travel from point A to point B without the added stress of driving. Whether you want to catch up on work with our complimentary Wi-Fi or simply relax and get some much-needed rest, Maple Bus has got you covered.
With a vast selection of destinations and competitive pricing, we are your ideal choice for all your travel needs. Book your trip today and let Maple Bus take care of everything else!
What our clients say
Our offerings
Enjoy your trip on our buses with comfortable seats and climate control to help you relax.
Our Bus Seats are Designed with Your Comfort in Mind
Enjoy complimentary Wi-Fi access to continue your online activities without any interruption during your ride with us.
We prioritize your safety, offering on-board first aid kit and safety services for a worry-free ride.
Embark on your adventure with our top-rated travel routes.
Our bus service connects popular cities affordably and conveniently. With reliable departures and onboard amenities like Wi-Fi and charging ports, you can stay connected and productive on the move.
Frequently asked question
Have questions? We’re here to help
You can obtain precise pricing information directly by submitting your request to our customer service team.
Each of our bus rental packages includes the services of a driver.
Our baggage policy prohibits the transport of items such as furniture or furniture parts, electric appliances, surfboards, and automobile parts. Additionally, cardboard packaging is not permitted. Please note that animals, with the exception of guide and companion dogs, are also restricted from our buses.
Certainly, you have the ability to modify your booking by yourself, provided that the changes are made no later than 24 hours before the scheduled departure time. This can be done through the Manage My Booking option on our platform.
To purchase a ticket for a Maple Bus ride, you can visit our official website at www.maplebus.ca. On the homepage, enter your desired departure and arrival locations, select your preferred date and time, and click on “Search.” From the available options, choose your preferred ticket and follow the prompts to complete the booking process.
Yes, you can make changes to your booked ticket, subject to availability and our Ticket Modification Policy. Please log in to your account on our website and navigate to the “My Bookings” section. Select the ticket you wish to modify and follow the provided instructions to make the necessary changes. Please note that additional charges or fees may apply for certain modifications.
Our ticket cancellation policy allows for cancellations up to 24 hours before the scheduled departure time of your ride. Cancellation requests made within 24 hours of the ride are non-refundable. For detailed information and instructions on canceling your ticket, please refer to our Ticket Cancellation Policy on our website.
If you haven’t received your ticket confirmation email, please check your spam or junk folder as it may have been filtered there by your email provider. If you still haven’t found it, please log in to your account on our website and navigate to the “My Bookings” section. Your ticket details should be available there. If you continue to experience issues, please contact our customer support team via phone or email, and they will assist you in resolving the matter.
Maple Bus tickets are non-refundable and non-exchangeable after payment, except when a trip is cancelled by our company due to unforeseen circumstances. We appreciate your understanding and cooperation.
We strive to process refund requests promptly. Once your ticket cancellation is confirmed, it may take approximately [X] business days for the refund to be processed. However, please note that the exact timeline for the refund to reflect in your account may vary depending on your financial institution’s processing time.
Unfortunately, we cannot offer refunds for missed buses due to unforeseen circumstances, as the ticket guarantees a seat on a specific departure. However, we understand that unexpected situations can occur, and we recommend reaching out to our customer support team. They may be able to assist you with alternative options or rescheduling, subject to availability and our discretion.
In the event of a bus cancellation you will be eligible for a full refund. We will make every effort to notify you of such changes as soon as possible. Our customer support team will be available to assist you with the refund process and provide any necessary guidance or alternative travel options.
Why choose Maple Bus for your travel?
Choose Maple Bus for your travel needs and experience our exceptional service tailored to passengers. Enjoy our unique offerings, including comfort, affordability, and personalized attention, ensuring a memorable journey for all.
