Sign in
Sign up
Student
Create student account
Join as a student to get discount
Name
Email
Phone
Lock Eye
Lock Eye
Back Go back
Forgot password?
Please enter the email address you used when you signed up. You will receive an email with an OTP to reset your password.
Email
Back Go back
Verify Your Email Address
Your Email Needs Verification! Before we proceed, we need to verify your email address. Submit the code we sent you.
OTP

Didn't get a code? Resend

Back Go back
Set password

Enter a password that you will remember easily but is secure enough to protect your account.

Password requirements:

  • 8 or more characters
  • A mix of letters, numbers, and symbols
  • Avoid using common words or personal information
Lock Eye
Lock Eye

Charter Bus Service

Name
Contact number
Pick up
Pick up location
Ottawa
Brockville
Kingston
Napanee
Belleville
Trenton
Cobourg
Port Hope
Oshawa
Toronto
Toronto Pearson Airport
Mississauga
Montreal-Charter Bus
Niagra Falls-Charter Bus
Drop off
Drop off location
Ottawa
Brockville
Kingston
Napanee
Belleville
Trenton
Cobourg
Port Hope
Oshawa
Toronto
Toronto Pearson Airport
Mississauga
Montreal-Charter Bus
Niagra Falls-Charter Bus
Pick up date
Tue, Aug 27
Pick up time
05:40 AM
Student Discount 10%
Student Discount 10%

Get a 10% discount on all rides with your Student account and save big!

Child Discount 10%
Child Discount 10%

Get 10% off for kids under 8 at checkout. Don’t forget to bring car seat!

Senior Discount 10%
Senior Discount 10%

Seniors (50+) get 10% off ticket prices with a valid ID. Enjoy your trip with us!

Small Pets
Small Pets

Small pets allowed on trip, must be in carrier with you. Please review pet policy.

Parcel Service
Parcel Service

Need it Now? We’ve Got You Covered with Same Day Parcel Service!

Charter Service
Charter Service

Relax and trust us for private group transportation.

Planning your next travel destination: Where to next?

Are you planning your next journey? Look no further than our Charter Bus Service! Our buses are both reliable and comfortable, providing the perfect way to travel from point A to point B without the added stress of driving. Whether you want to catch up on work with our complimentary Wi-Fi or simply relax and get some much-needed rest, Maple Bus has got you covered.

 

With a vast selection of destinations and competitive pricing, we are your ideal choice for all your travel needs. Book your trip today and let Maple Bus take care of everything else!

Explore Popular Destinations
Toronto

What our clients say

affordable

Overall, my experience with MapleBus was outstanding, and looking forward to take my upcoming trip.

Alex
U Ottawa Student

Experienced driver , Free Wi-Fi , Express Service Between Ottawa – Toronto. Ticket price so cheap as a student its very affordable. Highly recommended and I will continue to take this service.

John
Carlton University Student

Our offerings

Enjoy your trip on our buses with comfortable seats and climate control to help you relax.

comfortable rideshare
Comfortable seats

Our Bus Seats are Designed with Your Comfort in Mind

Wifi

Enjoy complimentary Wi-Fi access to continue your online activities without any interruption during your ride with us.

First aid and safety

We prioritize your safety, offering on-board first aid kit and safety services for a worry-free ride.

Frequently asked question

Have questions with our Charter Bus Service? We’re here to help

ask your question
Vehicle Booking
Ticketing Issues
Refund Policy
What are the applicable charges for reserving an entire bus?

 You can obtain our Charter Bus Service pricing information directly by submitting your request to our customer service team.

Is the bus rental inclusive of a driver?

Each of our bus rental packages includes the services of a driver.

What does the baggage policy entail, and are there specific items that I am restricted from bringing with me?

Our baggage policy prohibits the transport of items such as furniture or furniture parts, electric appliances, surfboards, and automobile parts. Additionally, cardboard packaging is not permitted. Please note that animals, with the exception of guide and companion dogs, are also restricted from our buses.

Is it possible for me to make alterations to my booking on my own?

Certainly, you have the ability to modify your booking by yourself, provided that the changes are made no later than 24 hours before the scheduled departure time. This can be done through the Manage My Booking option on our platform.

How can I purchase a ticket for a Maple Bus ride?

To purchase a ticket for a Maple Bus ride, you can visit our official website at www.maplebus.ca. On the homepage, enter your desired departure and arrival locations, select your preferred date and time, and click on “Search.” From the available options, choose your preferred ticket and follow the prompts to complete the booking process.

Can I make changes to my booked ticket, such as modifying the travel date or passenger details?

Yes, you can make changes to your booked ticket, subject to availability and our Ticket Modification Policy. Please log in to your account on our website and navigate to the “My Bookings” section. Select the ticket you wish to modify and follow the provided instructions to make the necessary changes. Please note that additional charges or fees may apply for certain modifications.

What is Maple Bus’s ticket cancellation policy? Can I get a refund if I need to cancel my ticket?

Our ticket cancellation policy allows for cancellations up to 24 hours before the scheduled departure time of your ride. Cancellation requests made within 24 hours of the ride are non-refundable. For detailed information and instructions on canceling your ticket, please refer to our Ticket Cancellation Policy on our website.

I haven’t received my ticket confirmation email. What should I do?

If you haven’t received your ticket confirmation email, please check your spam or junk folder as it may have been filtered there by your email provider. If you still haven’t found it, please log in to your account on our website and navigate to the “My Bookings” section. Your ticket details should be available there. If you continue to experience issues, please contact our customer support team via phone or email, and they will assist you in resolving the matter.

What is Maple Bus’s refund policy for canceled tickets?

Maple Bus tickets are non-refundable and non-exchangeable after payment, except when a trip is cancelled by our company due to unforeseen circumstances. We appreciate your understanding and cooperation.

How long does it take to process a refund for a canceled ticket?

We strive to process refund requests promptly. Once your ticket cancellation is confirmed, it may take approximately [X] business days for the refund to be processed. However, please note that the exact timeline for the refund to reflect in your account may vary depending on your financial institution’s processing time.

Can I get a refund if I miss my bus due to unforeseen circumstances?

Unfortunately, we cannot offer refunds for missed buses due to unforeseen circumstances, as the ticket guarantees a seat on a specific departure. However, we understand that unexpected situations can occur, and we recommend reaching out to our customer support team. They may be able to assist you with alternative options or rescheduling, subject to availability and our discretion.

What happens if my bus is canceled? Will I receive a refund?

In the event of a bus cancellation you will be eligible for a full refund. We will make every effort to notify you of such changes as soon as possible. Our customer support team will be available to assist you with the refund process and provide any necessary guidance or alternative travel options.

Why choose Maple Bus for your travel?

Choose Maple Bus for your travel needs and experience our exceptional service tailored to passengers. Enjoy our unique offerings, including comfort, affordability, and personalized attention, ensuring a memorable journey for all.

safe journey

Discover Maple Bus: Your Reliable Travel Companion

At Maple Bus, we envision a world where travel is accessible to all. Whether it’s visiting loved ones, pursuing education, or exploring, we empower travelers with technology and sustainable transportation options within Canada. Join us in discovering more about yourself and the beautiful destinations across our country. Learn more
expert services
Are you sure you want to log out?
Confirm your decision to log out.
Logout
SunMonTueWedThuFriSat
123456789101112131415161718192021222324252627282930311234567891011
:
PM